Terms and Conditions

By using this Website, and providing his/her contact information to the Company through the Website, the User hereby agrees and consents to receiving calls, auto-dialled and/or pre-recorded message calls, e-mails and SMSs from the Company and/or any of its affiliates or partners at any time, subject to the Policy. In the event that the User wishes to stop receiving any such marketing or promotional calls / email messages / text messages, the User may send an e-mail to the effect to projects@propex.ai with the subject Query regarding PropEx website use. The User agrees and acknowledges that it may take up to seven (7) business days for the Company to give effect to such a request by the User.

As a result of high internet traffic, transmission problems, system capacity limitations and other problems, you may at times, experience difficulty in accessing the Platform or communicating with us through the internet or other electronic or wireless device. Any computer system or other electronic/mobile device used to access the Platform can experience unanticipated outages or slowdowns, or have capacity limitations PropEx.ai does not guarantee continuous, uninterrupted or secure access to its Platform.

PropEx.ai does not guarantee that any content postings, messages, text, files, photos, comments, images, or any such material ("Content") on our Platform will be free from any bugs, viruses, Trojans or other harmful code or communications that may have contaminating or destructive elements. Any Content may be downloaded/ used by you solely at your own risk and discretion.

PropEx.ai shall not be liable for any harm whatsoever, caused to your computer system or loss of any data resulting from the download of such Content. It shall be your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) on your computer, laptop, mobile, tablet or any other device connecting you to our platform to satisfy your requirements as to the safety and reliability of the Content.

In pursuance with Information Technology Act 2000 read with Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 shall not upload, post, display, modify, transmit, store, transfer, share, disseminate, distribute, update or any information that:

1. belongs to another person and to which the user does not have any right;
2. is obscene, pornographic, paedophilic, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or an online game that causes user harm, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
3. is harmful to child;
4. infringes any patent, trademark, copyright or other proprietary rights;
5. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature or, in respect of any business of the Central Government, is identified as fake or false or misleading by such fact check unit of the Central Government as may be notified/specified;
6. impersonates another person;
7. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation;
8. contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
9. is in the nature of an online game that is not verified as a permissible online game;
10. is in the nature of advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game; or
11. violates any law for the time being in force

1. You cannot modify, adapt or attempt for an unlawful access of Service or build any other third party Service or platform that falsely represents PropEx.ai. Company reserves the right to shift tenant/s from scheduled property to another scheduled property or within the scheduled property time to time as per business requirement.
2. Verbal, physical, written or other abuse of any PropEx.ai customer, employee, member, or officer may result in immediate account termination including legal action against you.
3. You will not gain unauthorized access to our platform or Service, or our computer systems or networks connected to our Platform, through hacking, password mining or any other means.
4. You will not otherwise do anything that it is not expressly permitted by the terms of this "terms of use" document.

In pursuance with Consumer Protection (E-Commerce) Rules, 2020. The Company shall provide the following information in a clear and accessible manner, displayed prominently to its users on the platform:

1. accurate information related to return, refund, exchange, warranty and guarantee, delivery and shipment, cost of return shipping, mode of payments, grievance redressal mechanism, and any other similar information which may be required by consumers to make informed decisions;
2. all mandatory notices and information required by applicable laws;
3. information on available payment methods, the security of those payment methods, the procedure to cancel regular payments under those methods, any fees or charges payable by users, charge back options, if any, and the contact information of the relevant payment service provider;
4. all contractual information required to be disclosed by law;
5. total price in single figure of any good or service along with the breakup price for the good or service, showing all the compulsory and voluntary charges, such as delivery charges, postage and handling charges, conveyance charges and the applicable tax; and
6. a ticket number for each complaint lodged, through which the consumer can track the status of their complaint.
7. details about the sellers offering goods and services, including the name of their business, whether registered or not, their geographic address, customer care number, any rating or other aggregated feedback about such seller, and any other information necessary for enabling consumers to make informed decisions at the prepurchase stage:
   Provided that the company shall, on a request in writing made by a consumer after the purchase of any goods or services on its platform by such consumer, provide him with information regarding the seller from which such consumer has made such purchase, including the principal geographic address of its headquarters and all branches, name and details of its website, its email address and any other information necessary for communication with the seller for effective dispute resolution;
8. All information provided to it by sellers under sub-rule (5) of rule 6 of the said rules; and
9. an explanation of the main parameters which, individually or collectively, are most significant in determining the ranking of goods or sellers on its platform and the relative importance of those main parameters through an easily and publicly available description drafted in plain and intelligible language.

Intellectual Property shall mean any and all intellectual property or proprietary rights of PropEx.ai including any and all rights over all its data, information, techniques, methodologies and Content, including all rights as applicable relating to any copyright (including rights in audiovisual works), trademarks (including logos, slogans, domain names, trade names and service marks), patents (including patent applications and disclosures), designs, proprietary computer programs and software, source code, object code, rights of priority and trade secret rights, recognized in any country or jurisdiction in the world.

You are not permitted to modify, copy, distribute, transmit, resell, redistribute, broadcast, display, perform, reproduce, publish, license, frame, transfer, or otherwise use in whole or in part any Intellectual Property contained in our products, Services or Platform or those obtained from PropEx.ai profiles on social media pages including without limitation pages Facebook, Twitter, LinkedIn, YouTube, Google+, Pinterest, Tumblr, Word press, etc. or use such Intellectual Property in a searchable or machine readable database, except without the prior written approval of PropEx.ai.

The third party associates whose property deals/photos/advertisements are made available on our Platform may also be protected by intellectual property laws and privacy policy of their platform. Your attempt to modify, copy, distribute, transmit, resell, redistribute, broadcast, display, perform, reproduce, publish, license, frame, transfer, or otherwise use in whole or in part, any such intellectual property, may subject you to infringement consequences in accordance with the policies of such third party associates, which may be enforced by them. PropEx.ai is not bound by any agreement with any such party for ensuring security of their intellectual property appearing on our Platform. You agree and undertake to be solely responsible in this regard, in the event of claims or disputes which may arise alleging infringement of intellectual property by PropEx.ai.

You acknowledge that the information provided on our Platform is compiled from sources, which are beyond the control of PropEx.ai, although such information is recognized by us to be generally reliable. You acknowledge that there may be inaccuracies in such information and PropEx.ai does not warrant the accuracy or suitability of such information. Changes are periodically added to the contents herein. PropEx.ai and/or its respective suppliers may make improvements and/or changes in this platform at any time. This platform may be temporarily unavailable from time to time due to required maintenance, telecommunications interruptions, or other disruptions. For this reason, as well as the possibility of human and mechanical errors and other factors, you acknowledge that information on PropEx.ai is provided to you on an "AS IS, WITH ALL FAULTS" basis.

Our Platform may contain features and functionalities that may link you to third party content and web domains, which is completely independent of PropEx. We have also included links to advertisements that you may find useful or interesting. We have not reviewed or evaluated these sites and we are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. Use of such links is purely your discretion and nothing contained on our Platform shall be deemed to construe as recommendation or inducement to buy a particular property advertised on such links. The inclusion of any linked site does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by PropEx.ai of any information contained in such platforms and the content therein is merely an offer and not a recommendation to buy or sell any products or services.

You acknowledge that the property listings and the information provided therein is not meant for your exclusive use and shall be available to all the subscribers of PropEx Platform on a non-exclusive basis, depending upon their specific requirements. Availability of a property for your finalization shall largely depend upon whether or not a prior confirmation with respect to such property has been received by us from another subscriber.

PropEx.ai expressly disclaims any and all warranties, whether express, oral, implied, statutory or otherwise, of any kind to the users and/or any third party, including any implied warranties of accuracy, timeliness, completeness, merchantability and fitness for a particular purpose and warranties arising by virtue of custom of trade or course of dealing and any implied warranties of title or non-infringement.

The following payment options are available on the Website:

1. Domestic and international credit cards issued by banks and financial institutions that are part of the Visa, Master Card & Amex Card networks;
2. Visa & Master Card Debit cards;
3. Net banking/Direct Debit payments from select banks in India. A list of available options will be made available at the time of 'checkout'.

As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa / Master Card / Amex, the User will be required to submit his/her 16-digit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) while making an online transaction. The User must also have enrolled his/her card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) in order to complete the transaction. The User is hereby expressly made aware that his/her card statements will reflect that a payment has been made in favour of. Third party payment gateways will be used for facilitating any payment services on our website. To place a valid order on the Website, the User is required to complete the transaction, including making payment for the product / services opted for. This may or may not be assisted with a phone call from a customer service representative. By placing an order on the site or over the phone, the User expressly agrees to the terms and conditions and payment policy published in the appropriate section of the Website, or affiliated websites where reference to such affiliated websites or any other platform or mobile application has been specifically made. After the user makes his request for the service the user will be asked for his contact information and payment related information. Once the payment transaction has been successfully completed, the user's order will be processed on receipt of the funds from the user's bank or credit card company. It is at this stage that the user's order is successfully placed. Thereafter necessary steps will be taken to execute the order.

You agree that PropEx.ai (including its and their officers, directors, employees, affiliates, group companies, agents and representatives) shall not in any event be liable to you for:

1. Any special, incidental or consequential damages arising out of the use or inability to use or delay in use of the PropEx.ai platform or the related information for any purpose whatsoever.
2. Exercising its right to modify or discontinue any or all of the Contents, information, software, products, features and services published on this platform.
3. Taking on rent any of the properties listed on our platform, based on suggestions or advice shared on our discussion forums or by users and visitors of our platform or have any responsibility of any kind, for any loss or damage, direct, indirect, consequential or incidental incurred by you as a result of applying such advice.

You agree to indemnify, hold harmless and defend PropEx.ai and its directors, officers, employees and agents from and against any and all claims brought by any third party in relation to

1. your use of the Service, Platform or any of the Content contained on the Platform; and/or any
2. breach of the terms of this Terms of Use or any other Platform usage policy published on the Platform or communicated to you by PropEx.ai from time to time.

PropEx.ai shall not be a party to any dispute, which may arise between participants on our Platform, or between its users and any third party in respect of any matter related to the Platform. In the event of such a dispute arising, you hereby release PropEx.ai, its officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any manner related to such disputes and/or our Services.

The terms of this “Terms of Use” document are exclusively based on and subject to the laws of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Bangalore, Karnataka, India in the event of disputes arising out of or in relation to your use of PropEx.ai. Use of PropEx.ai is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

All rights granted to you under the terms of this "Terms of Use" document would terminate immediately in the event that you breach any of such terms and conditions.

In order to do anything/undertake any activity that is not expressly permitted by the terms of this "Terms of Use" document, you will need a separate license from us. We request you to contact us at projects@propex.ai for the said purpose.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and PropEx.ai with respect to PropEx.ai Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and PropEx.

If you have any questions about this Terms and Conditions, the practices of this site, or your dealings with this site, we request you to contact us at projects@propex.ai